Maintenance Contracts & Ad-hoc Repairs

26th March 2018

Codelogic have the fastest repair service in the UK. We can offer same day repairs if required! We support installations of all sizes. We have clients with 1 to 5 units and others with 4,500 units. Be assured and confident in our repair service and out team. Our main focus is to meet all service levels we agree and to make sure you are without your units for the shortest amount of time possible.

 

  • We are manufacturer independent which means we can support multi-brand install bases
  • We stock over 250,000 spare parts
  • We can tailor all of our repair services to suit you and your business
  • Our repair team have a combined 265 years’ experience with hand held terminals, mobile computers and label printers
  • Free technical support 24/7 – 365 days per year!

Our repair process is very simple.

  1. Call our team on 0151 493 1313 and a staff member will email you across an RMA form.
  2. Complete the form and email a copy back to us.
  3. Print a copy and put it in the box with the scanner and post.
  4. You will be notified once the device arrives with us and we will email you a repair report once completed.

 

Our technical team are competent across a wide range of manufacturers and can carry out board level and individual component levels repairs if required.

We invite all of our clients to visit 1 of our 3 UK based repair centres! To discuss your repair requirements please contact our team or fill out the contact form below.

Contact

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